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CareWorks Introduces Electronic First Report of Injury (FROI) Form

Posted: November 16, 2015

All CareWorks MCO customers are reminded to send First Reports of Injury to us as quickly as possible. All reports are imaged into our system, sent to BWC and become accessible to your assigned claims team.

We like to give our customers as many different reporting options as possible. There are currently four injury reporting options available:

  1. Fax a completed BWC First Report of Injury (FROI) form to CareWorks, toll-free, at 1-888-711-9284
  2. Email a completed BWC First Report of Injury (FROI) form to CareWorks at cwfroi@careworks.com.
  3. Complete a FROI form online using our Injury Reporting Center in the Tools & Resources section of www.careworksmco.com.
  4. Report the injury telephonically by calling us toll-free at 1-888-627-7586.

CareWorks is pleased to introduce a new fifth reporting option to our customers through our new electronic FROI form.

We converted BWC’s First Report of Injury form so employers can now type information directly into the form, as opposed to having to print the form and complete by hand.

This electronic form allows employers to “pre-populate” their form with their general information, helping reduce the time it takes to complete the form. Some fields that could be completed in advance include:

  • Employer Name
  • Mailing Address
  • BWC Policy Number
  • Telephone
  • Fax
  • Email Address
  • Federal ID Number
  • Manual Number

Once you have pre-populated the fields of your choice, save the PDF file. Then, if an injury occurs, open the file and choose “save as” to create a new PDF file for each new injury. Once completed, you can email the file to CareWorks at cwfroi@careworks.com.

If you have any questions about the form or need technical support, please send an email to cwcomm@careworks.com.

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