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CareWorks Family repeats as "#1 Large Best Place to Work" by Business First for the 3rd Time

October 14, 2008

For the third time in as many tries, The CareWorks Family of Companies was recognized as the #1 Large “Best Place to Work” in Central Ohio by Business First newspaper. We are very proud to receive this recognition; it is a truly memorable event for all of our associates!

The full story from Business First, written by Jill McCullough is below:

The CareWorks Family of Companies is only 12 years old, but its average employee tenure is five years. CEO William Pfeiffer thinks that’s remarkable.

“Many of our associates started their careers in entry-level positions and have been promoted into a variety of new roles, all the way up to senior management,” he said. “If you encourage associates to be successful, they will take pride in their work and in the service they deliver.”

Pfeiffer said associates are encouraged to think outside the box so they are better able to pounce on opportunities, enjoy success and operate more efficiently.

CareWorks is a medical management firm. Pfeiffer runs the company by promoting respect.

“This means appreciating great work, recognizing extra effort and making associates partners in our company’s success,” he said.

The company encourages associates to make decisions and works to eliminate any sense of bureaucracy and red tape.

Among the company’s bragging rights is its 40 percent internal promotion rate. Pfeiffer says associates appreciate getting the opportunity to grow their careers before CareWorks executes external candidate searches to fill open positions.

Each January, CareWorks honors associates celebrating a five-year anniversary, and it continuously offers instant recognition to those who go above and beyond in the form of gift cards, movie tickets and other rewards. An associate-led recognition committee helps to keep ideas fresh, he says.

A low annual turnover rate is one indicator of a successful corporate culture. Another is the number of referrals that come from associates. Pfeiffer says CareWorks associates often recruit family members and friends to the company. Since January 2008, associates referrals were responsible for 30 percent of newly hired employees.

“We see that as an excellent measure of doing things right for our people and being a great place to work,” Pfeiffer says.

Not surprisingly, CareWorks offers an array of perks, from ice cream socials, Buckeyes rallies and rock shows.

So many extras create a unique and team-oriented work environment, says Krista Lallow, sales executive for CCI, a CareWorks company.

She said CareWorks associates feel more like family than co-workers.

“The goal is to further the sense of teamwork, foster camaraderie and make everyone feel connected. Loyalty among associates will continue to be a cornerstone to our success; there is no doubt that the personal and professional well-being of each individual associate is a top concern of senior management,” she says.

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